Frequently Asked Questions (FAQ)
Introductory Message
Welcome to the Third Eye Supply FAQ section! We’ve compiled answers to the most common questions about our cannabis products, shipping, orders, payments, and safety. Whether you’re a first-time buyer or a regular customer, this guide will help you get the most out of your shopping experience with us.
[/col] [/row] [gap] [row] [col span=”6″ span__sm=”12″] [accordion auto_open=”true” faq_schema=”true”] [accordion-item title=”1. What products do you offer?”]We offer a wide selection of premium cannabis products, including flowers, edibles, vapes, concentrates, and accessories. All products are lab-tested for quality, potency, and safety.
[/accordion-item] [accordion-item title=”2. Are your products legal?”]Yes, all products sold comply with local cannabis laws. Customers are responsible for ensuring that purchasing, possession, and use are legal in their jurisdiction.
[/accordion-item] [accordion-item title=”3. How old do I need to be to order?”]You must be 21 years or older (or the legal age in your state/country) to purchase from The Third Eye Supply. Age verification is required for all orders.
[/accordion-item] [/accordion] [/col] [col span=”6″ span__sm=”12″] [accordion auto_open=”true” faq_schema=”true”] [accordion-item title=”7. How do refunds work?”]If your order qualifies for a refund, it will be issued back to your original payment method within 5–10 business days after inspection. In some cases, store credit may be offered instead.
[/accordion-item] [accordion-item title=”8. Do you offer discreet packaging?”]Yes! All orders are packaged discreetly with no branding on the exterior, ensuring privacy and security during delivery.
[/accordion-item] [accordion-item title=”9. Can I track my order?”]Absolutely. Once your order ships, you will receive a tracking number via email so you can monitor your package until it arrives.
[/accordion-item] [/accordion] [/col] [/row] [row] [col span=”6″ span__sm=”12″] [accordion auto_open=”true” faq_schema=”true”] [accordion-item title=”4. How do I place an order?”]Simply browse our website, add products to your cart, and complete checkout. You’ll need to provide shipping information and payment details to finalize your order.
[/accordion-item] [accordion-item title=”5. How is my order shipped?”]Orders are shipped discreetly using trusted delivery partners. Shipping times vary by location, and tracking information will be provided once your order is dispatched.
[/accordion-item] [accordion-item title=”6. Can I return a product?”]Due to the nature of cannabis products, we cannot accept returns of opened or used items. Returns are only accepted for damaged, defective, or incorrect items within 7 days of delivery.
[/accordion-item] [/accordion] [/col] [col span=”6″ span__sm=”12″] [accordion auto_open=”true” faq_schema=”true”] [accordion-item title=”10. Are your products tested for quality and safety?”]Yes, all products are lab-tested to verify potency, purity, and safety. We only sell products that meet our high-quality standards.
[/accordion-item] [accordion-item title=”11. How should I store my products?”]To maintain freshness and potency, store cannabis products in a cool, dry place away from direct sunlight. Follow specific storage instructions on individual product packaging.
[/accordion-item] [accordion-item title=”12. Can I buy in bulk or for resale?”]For bulk or resale inquiries, please contact us directly at support@third-eye-supply.com
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